How to Remove “Shipping Calculated at Checkout” in Shopify

How to remove “Shipping calculated at checkout” in your Shopify store. When running an online store on Shopify, creating a smooth and transparent shopping experience is critical to keeping your customers happy and encouraging them to complete their purchases.

One small detail that can significantly impact this experience is the message “Shipping Calculated at Checkout.” This message can sometimes cause uncertainty or hesitation among customers because they might not know the shipping cost until they are almost through with their purchase. Removing or modifying this message can lead to a more straightforward and reassuring shopping journey.

This article will guide you through removing the “Shipping Calculated at Checkout” message in Shopify using simple and easy-to-follow steps.

Understanding the “Shipping Calculated at Checkout” Message

Firstly, it’s essential to know why Shopify includes this message. Shopify automatically displays the “Shipping Calculated at Checkout” message for products when shipping costs cannot be determined upfront.

This could be due to various reasons, such as different shipping rates for other locations, variable product weights, or multiple shipping carriers. While this message is intended to inform customers that shipping costs will be added later, it can sometimes lead to confusion or cart abandonment.

Step-by-Step Guide to Remove the Message

Step 1: Evaluate Your Shipping Settings

Before you remove the message, consider how your shipping costs are determined and whether you can offer a flat rate or free shipping. A flat rate or free shipping allows you to remove the message without causing any surprises for your customers at checkout.

Step 2: Access Your Shopify Admin Dashboard

Log in to your Shopify admin dashboard. This is where you manage all aspects of your Shopify store.

Step 3: Navigate to Shipping and Delivery Settings

Once you’re in the admin dashboard, click “Settings” at the bottom left corner, and then click “Shipping and Delivery.” This section allows you to configure how your shipping rates are calculated and displayed.

Step 4: Modify Shipping Rates

In the “Shipping and Delivery” section, you’ll see options to set up or modify your shipping rates. You can set these rates here if you offer a flat rate or free shipping. Doing so can make the “Shipping Calculated at Checkout” message unnecessary since you provide upfront costs.

Step 5: Edit Your Theme Language

If adjusting your shipping settings isn’t an option, or you want to change the message rather than remove it entirely, you’ll need to edit your theme’s language settings.

  • Go back to the main admin dashboard.
  • Click on “Online Store” and then “Themes.”
  • Find your theme and click “Actions” then “Edit languages.”

Step 6: Search for the Shipping Message

In the “Edit languages” section, use the search bar to look for “Shipping Calculated at Checkout” or similar phrases. You might find it under Checkout & System or Shipping Methods.

Step 7: Modify or Remove the Message

Once you find the message, you have a couple of options:

  • To obliterate it, you might be able to leave the field blank.
  • To modify it, enter a new message that’s more reassuring or informative, like “Free shipping on orders over $50!” or “Shipping costs will be displayed after entering your address.”

Step 8: Save Your Changes

After you’ve made the desired changes, click “Save” to apply them to your store.

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Tips for a Smooth Shipping Experience

Be Transparent: Whether you remove or change the message, ensure your shipping policies are clear and easily accessible on your website.

Offer Shipping Options: If possible, offer multiple shipping options to cater to customer needs and preferences.

Use Shipping Apps: Consider using Shopify’s shipping apps to automate and customize shipping rates more dynamically, potentially eliminating the need for the “Shipping Calculated at Checkout” message.

Update Regularly: Keep your shipping policies and rates updated, especially during peak shopping seasons or when there are changes in shipping carrier rates.

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Finally, removing or modifying the “Shipping Calculated at Checkout” message in Shopify can enhance customers’ shopping experience by making shipping costs more transparent and predictable. By following the steps outlined in this guide, you can ensure that your customers confidently proceed through checkout, knowing precisely what they’re paying for shipping.

Remember, the goal is to make the online shopping experience as smooth and transparent as possible, and addressing shipping cost concerns upfront is a significant step in that direction. Whether you remove the message, offer flat-rate shipping, or make it more informative, the key is to keep your customers informed and reassured throughout their shopping journey.

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