How to Fix It When You Can’t Add My AI on Snapchat

How to Fix It When You Can’t Add My AI on Snapchat Easily? Sometimes we can’t add Snapchats My AI feature. But don’t worry. We discuss this topic in this article. In addition to messaging your friends, you now have the opportunity to engage in conversations with AI chatbots right from your Snapchat chat window. The integration of ChatGPT-powered My AI into Snapchat opens up endless possibilities. However, what should you do if Snapchat My AI is not functioning or appearing on your Snapchat mobile app? Is there a way to resolve this and get it up and running again? Let’s explore the solutions.

Although you can access My AI on Snapchat for free, there might be instances when it fails to work or show up. Before delving into the troubleshooting methods of accessing My AI, let’s briefly discuss why you might encounter difficulties adding My AI on Snapchat. Let’s proceed.


There are some factors that could contribute to your inability to find or utilize Snapchat’s My AI feature. Now let’s take a quick look at a few of these factors.

  • Your Snapchat mobile app is not updated regularly.
  • The cache of the Snapchat app is corrupted.
  • You mistakenly deleted Snapchat My AI from your Snapchat mobile app.
  • Or you are not a Snapchat Plus subscriber.

How to Get My AI on Snapchat Easily

But We can easily solve these problems. Now, let’s explore the various ways to resolve these issues and restore the functionality of Snapchat My AI.


Having identified the potential reasons why you might not be able to access Snapchat My AI on the mobile app. Let’s examine eight straightforward solutions to address this matter.

1. Check for App Update

First, ensure that your Snapchat app is up-to-date as the My AI feature might not be available if you use an outdated version. This is also relevant if you encounter difficulties activating My AI on Snapchat. To solve this problem, check for updates and install the latest version of Snapchat on your Android or iOS devices.

For this open Google Play Store or Apple App Store and tap on the search bar. Then type Snapchat and tap on the app from the search results.

Update Snapchat

Now, click on the Update button if the update option is available. Then update your Snapchat and open your app.

2. Use Snapchat My AI in a Browser

If you encounter issues with the Snapchat app then you can access My AI through a web browser. Simply open a web browser. Then visit Snapchat’s My AI page. Now select the Chat option or add My AI as a friend to engage in a conversation within the app.

3. Search for My AI in the Snapchat App

Just like searching for any other user, you can look for My AI within the Snapchat app. Access the search function by tapping on the magnifying glass icon. Then enter My AI, and initiate a conversation. My AI should then appear in your chats.

4. Log Out of Snapchat and Sign Back In

By logging out of Snapchat and signing back in, you can potentially resolve My AI issues. To do so, tap on your Bitmoji icon, choose the Settings option then Log Out from your Snapchat. Close the app and reopen it to sign back into your Snapchat account.

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5. Clear the Snapchat App Cache

Temporary files stored on your device to enhance app performance can sometimes cause problems when new updates are introduced. Snapchat provides an option to clear the cache within the app itself. Access this feature by tapping on your Bitmoji icon, and selecting the Settings option. Then tap on the Clear Cache option.

6. Contact Snapchat Support

If you are still unable to use My AI on Snapchat despite trying the above steps, reach out to the Snapchat Support team for assistance. Within the app, tap on your Bitmoji icon, select the Settings option, followed by “I Need Help,” and then tap Contact Us.

7. Uninstall and Reinstall the Snapchat App

Consider uninstalling the Snapchat app from your iPhone or Android device and then reinstalling it. After removing the app, download it again from the Apple App Store or Google Play Store.

8. Check Back Later

My AI may not be accessible in all regions immediately. Therefore, if you are unable to find it, you might need to wait until Snapchat rolls out the feature to everyone.

Finally, by following these steps, you can rectify issues related to Snapchat My AI and restore its functionality. We hope you can easily solve the problem. If you want to know more about Snapchat then visit our website Thank you for visiting us.

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